Effective as October 26, 2020
Introduction
Steep Hill Food Co-operative Ltd. (“us”, “we” or “our”) operates Steep Hill Food Co-op website (steephillfood.ca), newsletter and related services.
Our policy is to respect your privacy regarding any data we may collect and when possible that data will be non-personally identifiable.
This policy describes what data is collected and how we use the data along with our legal basis for doing so.
What We Collect
Identifiable Data
While using the Steep Hill Food Co-op services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (Personal Data). Personally identifiable information may include, but is not limited to:
- Email name
- Email address
- Email message
- Membership number
Non-Identifiable Data
We may also collect information how the Steep Hill Food Co-op and newsletter is accessed and used (“Usage Data”). This Usage Data may include information such as the following.
- computer’s Internet protocol address (e.g. IP address)
- browser type
- browser version
- the web pages that you visit
- the time and date of your visit
- the duration spent on web pages
- device type
- operating system name
- screen resolution
- language name
- country name
We do not try to identify individuals or otherwise collect Identifiable Information from IP addresses or web log information. IP addresses and web log information are used by Steep Hill Food Co-op to, among other things, administer the site, help diagnose technical problems, to track and analyze aggregate data associated with the site, to design this site and identify popular features.
We may aggregate IP addresses and/or web log information, and may store, analyze, manipulate, display, disclose, distribute, retain and otherwise use such non-personally identifiable information. We may also provide IP addresses and/or web log information to law enforcement agencies if someone tries to damage the Steep Hill Food Co-op or use them in an unauthorized or illegal manner.
Tracking Cookies Data
Cookies are only used for form session tracking and security. The forms hosting and processing is provided by Mailchimp.
You may choose to deactivate or restrict the transmission of cookies by changing your web browser settings. Cookies previously stored maybe deleted at any time. However, if you do deactivate or restrict cookies, you may not be able to use some portions of the Steep Hill Food Co-op website.
Use of Data
Our services uses the collected data for various purposes:
- To provide and maintain our services
- To provide support for our services
- To gather analysis or valuable information so that we can improve our services
- To monitor the usage and security
- To detect, prevent and address technical issues
Legal Basis for Processing Personal Data
Steep Hill Food Co-operative Ltd. may process your Personal Data because:
- We need to perform a contract with you
- You have given us permission to do so
- The processing is in our legitimate interests and it’s not overridden by your rights
- To comply with the law
We may engage with third party hosting and content providers who act as our Data Processors and provide us sufficient guarantees to implement appropriate technical and organizational measures that their processing will meet the requirements of this Regulation and ensure the protection of the rights of the data subject.
Retention of Data
We will retain data only for as long as necessary for the purposes set out in this Privacy Policy.
- Legal obligations
- To comply with applicable laws
- To resolve disputes
- To enforce our legal agreements and policies
- To protect our legal rights
- For internal analysis purposes
- For strengthen the security of services
- For improving the functionality of services
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including Personal Data, to Canada and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Steep Hill Food Co-op will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure of Data
Business Transaction
If Steep Hill Food Co-operative Ltd. is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Disclosure for Law Enforcement
Under certain circumstances, Steep Hill Food Co-operative Ltd. may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Legal Requirements
Steep Hill Food Co-operative Ltd. may disclose your Personal Data in the good faith belief that such action is necessary to:
- comply with a legal obligation
- protect and defend the rights or property of Steep Hill Food Co-op or their Employees
- prevent or investigate possible wrongdoing in connection with the the Steep Hill Food Co-op Services
- protect the personal safety of users of the the Steep Hill Food Co-op Services or the public
- protect against legal liability
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Service Providers We Use
When visiting our website or services, we use the following third party services which may collect personal data.
| Recipient | Purpose of Processing | Lawlful Basis | Data Location | Data Collected | Privacy Policy |
|---|---|---|---|---|---|
| GitLab | To host static files | Legitimate interest | USA | IP address, browser type, device type, geographic location, operating system | View |
| Mailchimp | To send newsletters Form processing | Legitimate interest | USA | IP address, browser type, device type, geographic location, operating system | View |
| OpenStreetMap | To display map | Legitimate interest | UK | IP address, browser type, device type, geographic location, operating system | View |
Links to Other Sites
The Steep Hill Food Co-op Services may contain links to other sites or applications that are not operated by us, including customer created content and applications not controlled by Steep Hill Food Co-operative Ltd.. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site and application you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children’s Privacy
We do not knowingly collect or request personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to remove that information from our servers.
Privacy Policy Revisions
When this Privacy Policy is updated we will let you know about any material changes, either by notifying you on the website or by sending an email message.